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WE HELP YOU MAKE BETTER DECISIONS.

 

Using our benchmark data, experience and in-depth knowledge, we help you grow by leveraging the power of feedback to align your strategy to the needs of the people that matter most to your organisation .

The result?  Informed decision making. Engaged stakeholders. Improved performance.

 

 

WHO WE ARE

 

Survey Matters is the only research agency exclusively focused on associations, not for profits and member based organisations.  We have helped a wide range of organisations understand their value proposition - what is important to stakeholders, how they want their association to help them and how satisfied they are with their associations' performance in key areas.  

We also help organisations provide value to their stakeholders and understand that to represent your members effectively, you need to consider all perspectives. That to provide a unified voice on behalf of the sector, you need to understand the issues. That to promote your members and their interests, you need to understand public opinion.  

 

 

 

With our research experience and sector knowledge we deliver insights to inform your strategy, empower your team and improve your value to your members.

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COMING OF AGE.

the next generation of members

Our latest research aims to take a deep look at the attitudes and opinions of millennials.  It will investigate the issues affecting younger generations, canvass their opinions about future trends and find out what they think associations can do to create value for younger members.

 

What we do

 

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Industry Data 

As the voice of your industry, you need the facts. Industry data provides information vital to support the advocacy and public relations work associations undertake on behalf of the profession or industry they represent.

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Stakeholder Feedback

Successful organisations understand what is important to their members and other stakeholders. Conducting regular research is fundamental to strategic planning and essential to the development of successful retention and engagement strategies.

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Public Opinion Research

Provide your members with the information they need to succeed. Consulting the market to understand public opinion about issues affecting your industry adds to sector knowledge and increases the value you provide members.

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HOW WE DO IT.

We’ve done our research and have a wide variety of tools and techniques to choose from, depending on the information you need.

 
  • Social media monitoring
  • Online surveys
  • Focus groups & depth interviews
  • Online discussions and forums
  • Data mining and analytics
  • Segmentation studies
  • Engagement indices
  • Benchmarks

 

     

    WHO WE WORK WITH.

    Among others, we've had the pleasure of working with the following organisations.  To find out more, contact us directly at info@surveymatters.com.au.