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YOU  HAVE THE QUESTIONS.

WE have THE ANSWERS.

Market intelligence is key to the sustainability and growth of any organisation.

 

 

WHO WE ARE

 

Survey Matters is the only insights agency exclusively servicing the association and not for profit sector.

As a result, we understand the unique needs of associations. We understand that to represent your members effectively, you need to consider all perspectives. That to provide a unified voice on behalf of the sector, you need to understand the issues. That to promote your members and their interests, you need to understand public opinion.  .

We have helped a wide range of organisations understand their value proposition - what is important to members, how they want their association to help them and how satisfied they are with their associations' performance in key areas.  

 

With our research experience and sector knowledge we deliver insights to inform your strategy, empower your team and improve your value to your members.

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We help you make better decisions.

Using our benchmark data and in-depth knowledge of associations and members' preferences, we help you grow by leveraging the power of feedback to align your strategy to the needs of the people that matter most to your organisation - your members.

The result?  Informed decision making. Engaged members. Improved performance.

 

What we do

 

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Industry Research

As the voice of your industry, you need the facts. Industry data provides information vital to support the advocacy and public relations work associations undertake on behalf of the profession or industry they represent.

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Stakeholder Research

Successful organisations understand what is important to their stakeholders. Conducting regular member and stakeholder research is fundamental to strategic planning and essential to the development of successful retention and engagement strategies.

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Consumer Attitudes

Provide your members with the information they need to succeed. Consulting the market to understand public opinion about issues affecting your industry adds to sector knowledge and shows your members you understand their needs.  

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Associations Matter

member engagement benchmarks

The Associations Matter projects facilitate the collaboration required to generate member engagement benchmarks. 

And it can be used by individual member organisations to conduct your own member survey - at a price you can afford.

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HOW WE DO IT.

We’ve done our research and have a wide variety of tools and techniques to choose from, depending on the information you need.

 
  • Social media monitoring
  • Online surveys
  • Focus groups & depth interviews
  • Online discussions and forums
  • Data mining and analytics
  • Segmentation studies
  • Engagement indices
  • Benchmarks

 

     

    WHO WE'VE WORKED WITH.

    We've had the pleasure of working with some organisations doing really great work.  To find out more, contact us directly at info@surveymatters.com.au.