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RESEARCH sERVICES

We are dedicated to delivering insights that improve effectiveness, drive engagement and add to sector knowledge.

A full-service research agency, we work closely with our clients to custom design projects to deliver evidence-based insights and actionable information.

Our aim is always to make sure the research provides you with practical data, ideas and strategies you can implement to improve your organisation’s performance.  Whether it be increasing retention, driving engagement strategies, designing product offerings or providing evidence of program outcomes.

Our research services provide the evidence you need to:

  • Set strategy and implement change

  • Deliver industry data that informs and adds to sector knowledge

  • Understand stakeholder challenges and gather ideas for solutions

  • Develop tailored stakeholder engagement and involvement strategies

  • Identify areas of high organisational performance and opportunities for improvement

  • Assess the effectiveness of teams, processes and programs

  • Improve recruitment and retention programs

  • Set benchmarks for performance measurement and competitive positioning

  • Identify specific stakeholder segments that facilitate the development of tailored service offerings

CUSTOM DESIGNED RESEARCH

We custom design all projects to meet your business and research objectives.  Whether you want a survey of your members, a segmentation study, an ongoing insight community or industry data to support your marketing and advocacy efforts.

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Industry Data & Benchmarks

Industry data provides information vital to support the advocacy and public relations work associations undertake on behalf of the profession or industry they represent.

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Stakeholder Research

Conducting regular stakeholder surveys is fundamental to strategic planning and essential to the development of successful retention and engagement strategies.

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Public Opinion & Awareness

Consulting the market to understand public opinion about issues affecting your industry adds to sector knowledge and increases the value you provide members.