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Custom designed Research Solutions

As a full service research agency, our projects are always custom designed to ensure we deliver actionable and relevant insights.





We are dedicated to the delivery of research and industry insights that improve effectiveness, drive engagement and add to sector knowledge. 

To do this, our approach is designed to help you ask the right questions.  To give your stakeholders the confidence to provide honest feedback.  And to help you use research to facilitate evidence based strategic planning.  We always custom design all projects to meet the business and research objectives, whether you want a quick and simple reach out to your members, or an ongoing depth insight community.

Our research services provide the evidence you need to:

  • Set strategy and implement change
  • Deliver industry data that informs and adds to sector knowledge
  • Understand stakeholder challenges and gather ideas for solutions
  • Develop tailored stakeholder engagement and involvement strategies
  • Identify areas of high organisational performance and opportunities for improvement
  • Assess the effectiveness of teams, processes and programs
  • Improve recruitment and retention programs
  • Set benchmarks for performance measurement and competitive positioning
  • Identify specific stakeholder segments that facilitate the development of tailored service offerings

Industry Reports

Associations provide a unique service.  They create common benefits for members by monitoring trends, building and sharing knowledge and advocating on behalf of the industry to influence economic and regulatory conditions.

Our industry reports provide information vital to build data and knowledge and support the advocacy and public relations work associations undertake on behalf of the profession or industry they represent.  

  • Industry Research Reports
  • Economic Activity Surveys
  • Employment & Salary Surveys
  • Business Confidence Surveys
  • Industry Benchmarks
  • Competitor Analysis
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engagement Surveys


Based on analysis of feedback from thousands of stakeholders, our engagement framework assesses the value model of associations and membership organisations, helping you to understand the key drivers of engagement amongst your members.


  • The advantage belonging to your association provides.
  • The strategic issues your members want your association to focus on.
  • The importance and value of the services your association provides.
  • Members perceptions of how well you promote them to the public.
  • Engagement, satisfaction and participation indexes
  • Are members likely to renew their membership?  
  • Are they likely to recommend their association to others?

Public Opinion 

Brand is crucial.  Our research has shown that associations who can provide leadership to build a strong, respected and credible professional brand will reap the benefits through membership growth and long term sustainability. 

Consulting the market to understand public opinion about issues affecting your industry adds to sector knowledge, increases the value you provide members and provides what you need to build the profile of your members with the public.

Consulting the public on issues relevant to your industry can include:

  • Understanding of the role of your industry / profession 
  • Consumer purchase habits and preferences
  • Demand for new products and services
  • Impact of and public support for legislative or regulatory change
  • Public opinion and support for current issues