With so many products and companies now available to conduct your feedback program, we recognise you have a choice. So here's why it makes sense to outsource your project to Survey Matters!
Our goal is to provide the very best customer service!
From establishing your project requirements and purpose through to question design, response collection and analysis, our focus is first and foremost on your business needs. When you choose Survey Matters we will make sure you receive the service you deserve – efficient project management, followed by insightful, practical analysis and actionable results that allow you to implement strategies to improve your financial performance.
Impartiality results in higher responses, more honest feedback and better quality data.
Engaging an independent party to run and manage your survey ensures that participants can be confident their responses will remain confidential and secure. This means more of them will answer your survey, and feel able to provide honest feedback to the questions you are asking.
We make sure that your investment delivers information you can act on.
All organisations are unique and so we believe that you deserve more than a standard survey. By asking questions that are specific to your organisation and strategy, your survey program will generate meaningful information that allows you to identify the actions that are likely to lead to increased satisfaction or better performance.
Oh... and Cost Matters!
Our pricing is very competitive!
For a price comparable to the internal costs of running your own survey (and for a fraction of the cost of larger research organisations!) we run an independent, tailored and impartial survey for you.