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WE dELIVER INSIGHTS THAT IMPROVE YOUR ORGANISATIONAL PERFORMANCE.

 

Working with a large range of associations we have developed proven methods that help align your strategy with the needs and preferences of your stakeholders.

 

 

 

 

 

Working with a large range of associations we have developed proven methods that help align your strategy with the needs and preferences of your stakeholders.    

We adapt our approach and custom design all projects to meet the business and research objectives, whether you want a quick and simple reach out to your members, or an ongoing depth insight community.

 

 

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Industry data

Industry research provides information vital to build knowledge, understand public opinion and support the advocacy and public relations work associations undertake on behalf of the profession or industry they represent.  

  • Participation Surveys
  • Economic Activity Surveys
  • Employment & Salary Surveys
  • Public Opinion Research
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engagement Surveys

 

Based on analysis of feedback from thousands of stakeholders, our member engagement framework assesses the value model of associations and membership organisations, helping you to understand the key drivers of engagement amongst your members.

 

  • The advantage belonging to your association provides.
  • The strategic issues your members want your association to focus on.
  • The importance and value of the services your association provides.
  • Members perceptions of how well you promote them to the public.
  • Engagement, satisfaction and participation indexes
  • Are members likely to renew their membership?  
  • Are they likely to recommend their association to others?
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industry Benchmarks

We have worked with lots of associations.  We have conducted hundreds of member research projects.  And we have collected literally thousands of member survey responses.  That adds up to a lot of data.  And it has given us some really good insight into what members want.  

Access to our industry wide benchmarks make it possible to:

  • Test the known drivers of member engagement in your organsiation
  • Provide context to your research findings
  • Compare your performance to similar organisations
  • Collaborate with other associations for the benefit of your members